Case study / 02
A telehealth session platform for behavioral health: live video over secure links, a consented recording, a timestamped transcript and an AI note the clinician reviews and owns.
In clinical work, the first screen is a promise about who can see what.
Sessions run over secure per-session links, and the product opens on a focused sign-in rather than a feature tour.
Behind that boundary, session work, generated material, review and export each carry their own responsibilities.
The release that matters takes a session all the way to a note.
Meet by video or audio, share an invite link, record with consent, and come out with a timestamped transcript and an editable draft.
Patient and session management sit around that path instead of in front of it.
AI writes the first version; the clinician owns the final one.
The review screen puts the tagged transcript beside the note, switches between SOAP, DAP and BIRP, and labels every draft as AI-written until it is edited and finalized.
Tags for symptoms, medication, function and risk tie each line of the note back to the moment in the session it came from.
NoteMaven is live at notemaven.tech with a free trial.
